Help - Cannot Launch the System Web Page with HTTP 500 Internal Server Error

Cannot Launch the System Web Page with HTTP 500 Internal Server Error

This error may be due to the changed website/application user password or due to installation of an updated .Net Framework version (version 4.5.1). Proceed as follows:

1.: In the SMC tree, from Websites, select the Website/application.

2.: Click Edit .

3.: Enter the most recent password.

4.: Click Save .

⇨: The website/application user password is updated.

5.: Browse the website/web application to launch the Desigo CC web page.

6.: (Required only when you still do not get the Desigo CC web page) Configure IIS.
NOTE: A message may display asking you to re-start the computer.

7.: In IIS, check under IIS section, if Application Request Routing is available. If not, you must re-install ARR by executing the ARR setup exe (ARRv3_setup_amd64_en-us.EXE) from the product DVD.

8.: Reset IIS by typing the iisreset command in the command prompt.

9.: Launch the SMC.

10.: In the SMC tree, from Websites, create a website or web application and click the hyperlink to launch the web page. Note that the SMC does not restore the websites or web applications after re-installing IIS; neither can you restore them using IIS. However, these websites and web applications folders are available on the disk.